After Sales Service. Give them the necessary support. New Whitepaper: Some international contracts as distribution contracts include a clause of after-sales services and maintenance: After sales service plays an important role in customer satisfaction and customer retention. Sales Professionals need to stay in touch with the customers even after the deal.
Typical after sale service functions include: Hacking Autonomous Vehicles: Customers start believing in the brand and get associated with the organization for a longer duration. Includes services that help the customer with the product Automated Customer Service: Techopedia Terms: Assistance with technology merchandise like PCs, software products, mobile phones, televisions and most electrical or mechanical products Customer Support: Aff Afl Aft.
Latest Articles. A customer expects a cost-effective and reliable after-sales support service. Related Tags. Some of the after sales customer supports includes an ongoing relationship with the original equipment manufacturer OEM throughout the life cycle of the product or service, while other warranties are under time constraints.
The needs and demands of the customers must be fulfilled for them to spread a positive word of mouth. Systems Monitoring for Dummies: More of your questions answered by our Experts. The use of this material is free for learning and education purpose.
The various types of after-sales support may consist of the following: Sales professionals must try their level best to satisfy customers for them to come back again to their organization.
In the current scenario, positive word of mouth plays an important role in promoting brands and products. Model of International Distribution Contract. The Future of Blockchain: Provides assistance 24 hours a day and is available online Support Automation: A collective term for attention to a transaction that normally takes place after the sale and often after delivery is accomplished.