Nienke wichers how the market works

New banking industry regulations spur competition and innovation.

Show all. Date icon October 4, 2018. Banks that transition to the new ecosystem and digital model empower themselves to:. Banks that transition to the new ecosystem and digital model empower themselves to: An agile, simple architecture enables flexibility and the means to shrink operating costs. The pace of change is accelerating as the competitive landscape intensifies.

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Three-layer digital banking model To remain competitive, banks must offer superior customer experience and responsiveness while remaining compliant with ever-changing regulations. Date icon August 28, 2018.

nienke wichers how the market works

The experience is delivered through mechanisms inherent within the Capgemini platform: Moreover, plans are in the works to gradually add services such as personal loans or mortgages. Leading up to the September 18 launch of the World Retail Banking Report 2018 , Capgemini will publish a variety of blogs that examine three central banking topics: However, an opti-channel platform will be required to scale, adapt, and deliver personalized digital experiences to consumers and bank staff while re-using components across channels.

Customers now want their banking experience to mirror that of other industries.

nienke wichers how the market works

Read more icon Banks and FinTechs collaborate via different engagement approaches Show all By continuing to navigate on this website, you accept the use of cookies.

Stay tuned for insights and practical advice about digital transformation and the new normal for retail banking.

To remain competitive, banks must offer superior customer experience and responsiveness while remaining compliant with ever-changing regulations.

Or, learn more about Capgemini banking solutions by visiting: Banks and FinTechs collaborate via different engagement approaches.

nienke wichers how the market works

Strong ecosystem management is required to implement and evolve this model and to continuously add value for partners, both in the flexible outer shell and the agile digital layer. Manage a federation of services with a broad ecosystem of partners , as business boundaries disappear. Each collaboration uniquely satisfies the specific needs of its participants and is built on...

This layer includes capabilities removed from the core, such as product management and onboarding, and it can flexibly add capacity to configure, price, quote, and bill dynamically. How should banks prepare for rapid change today and throughout the coming years? Ecosystem management Strong ecosystem management is required to implement and evolve this model and to continuously add value for partners, both in the flexible outer shell and the agile digital layer.

Enable a true opti-channel experience , which is an omni-channel experience optimized for individual customer preferences across all touchpoints.